Technical support


As an MVTec distributor, we want to assist you as quickly as possible with questions pertaining to HALCON and MERLIC. Therefore, we have dedicated in-house specialists for MVTec's imaging programs and software libraries.

Because of the variety of tasks and the corresponding breadth of potential solutions in machine vision, it is often difficult to determine which solution will deliver the best combination of value and efficiency in a particular application. Not only will we help you in the selection of the right hardware, but we will also actively support you throughout the process - starting from the development of simple user interfaces (via sample programs or support in HDevelop Script) all the way up to prototyping.

Our highly-experienced support team is available to assist you quickly and efficiently with any problems that may arise.

Attend one of our regular HALCON training seminars or schedule a HALCON or MERLIC training seminar tailored to your topic or application.

Get in touch with us

The Imaging Source Europe GmbH
+49 421 335910 Bremen, Germany

Or send us an email:

About The Imaging Source

Established in 1988, The Imaging Source is one of the leading manufacturers of industrial cameras, video converters and embedded vision components for factory automation, quality assurance, medicine, science, security and a variety of other markets.

Our comprehensive range of cameras with USB 3.1, USB 3.0, USB 2.0, GigE, MIPI interfaces and other innovative machine vision products are renowned for their high quality and ability to meet the performance requirements of demanding applications.

ISO 9001:2015 certified MVTEC | Edge AI + Vision Alliance | EMVA

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